A Doctors standard consultation is 15 minutes and this is what our consult fee is based on.
Please request a double appointment if you feel the doctor will not be able to meet your needs in a standard 15 minute appointment. Additional fees will apply, but you will get the service you require and assist us in running to time.
We understand that your time is as precious as ours and how frustrating it can be to be kept waiting. We try our very best to run to time but sometimes this is just not possible.
Patients bringing in long lists, complex illnesses or serious issues can all take longer than 15 minutes. Emergencies such as admitting patients to hospital or patients who arrive acutely with no appointment can cause unforeseen delays.
Terms and Conditions for Online Bookings:
- Only standard 15 minute Doctor appts can be booked online
- Extended Doctor appts or procedures such as minor surgery need to be booked via phone or in person
- Nurse appointments such as immunisations, smears, dressings etc. need to be booked via phone or in person
- Only registered patients with Durham Health can book online
- Patients with an outstanding account need to book via phone or in person