Opening Hours

As of 1st February 2019 Durham Health is changing its opening hours.

We will now be open 8.30am - 6.00pm Monday -Thursday and 8.30am - 5.00pm Friday.

These new hours will allow us to have two GPs working till closing, which means there are still the same number of appointments after 5pm as we currently offer, but with an increase in GP and patient safety. The new hours will also align with the opening hours of Rangiora Pharmacy and Pacific Radiology businesses that will be in our new building, allowing us to provide a more complete patient experience.

 

Hours:

Mondays to Thursday: 8.30am - 6.00pm

Fridays: 8.30am - 5.00pm

Saturdays: 9.00am - 12.00pm (Acute Clinic Only)

Public Holidays: Closed

Doctors appointments are available throughout the day from 8.30am until closing time on weekdays

Appointments are booked at 15 minute intervals.

 * If you have multiple problems you wish to discuss or you require a longer appointment there may be an additional charge. Please let the Receptionist know that you need a double appointment in advance so that we can accommodate you and enable the doctor to run on time.

Please phone (03) 313 4659  to make an appointment or utilise our online booking system.

Phones are switched to Reception from 8am to 5.30pm Monday to Thursday and 8am-5pm Friday.  Outside this time your call will be answered by a triage nurse.

Acute Drop-in Clinics

We run daily acute drop in clinics at 11am and 3pm. These clinics are for acute medical problems that cannot wait for the next day. They are run on an arrive and wait basis. You will be asked to book a full appointment with a doctor if your issue is not perceived to meet this criteria.

After Hours and Weekends/Public Holidays

In an emergency phone 111 and speak to the Ambulance Service.

To contact a Doctor outside normal  hours please call the surgery number : (03) 313 4659

All calls are directly routed through to a telephone answering service. This answering service is staffed by experienced nurses who will assess your needs. They will then offer advice or arrange for you to see an experienced Paramedic who will visit you at home or order an Ambulance for you or ask you to visit a GP at the 24 Hour surgery in Christchurch which has excellent medical facilities including all day Pharmacy, Xray and an Observation Unit.

Up to 3,000 visits a year are made to the 24 Hour Surgery in Christchurch by people who travel from rural areas, including many from Rangiora. Cantabrians have some of the best access to community based care in New Zealand, and we are very fortunate to have the 24 Hour Surgery, one of the last remaining services of its kind in the country that is still open around the clock.

In addition the Waimakariri area now has an on-call Paramedic team to visit you at home afterhours when needed. This is a new initiative that has been piloted with great success in the North Island. They are on duty after surgery hours during the week, Saturday, Sunday and Public holidays until midnight.

If the call is for an urgent life-threatening emergency please dial 111.

GP house calls will generally not be possible after hours. However the Paramedic crew may be able to visit if appropriate. In adopting a more efficient use of our experienced doctors' time we hope to continue to provide top-class medical care to our community and attract new doctors to look after you in future years. If you have any difficulties please notify your GP within normal business hours during the week.

EMERGENCY AMBULANCE 111

24 HOUR SURGERY 03 365 7777