Services Available at Durham Health

In addition to General Practice care, including acute and chronic illness and accidents, we provide the following services to our enrolled patients:

  • Funded (no cost) Sexual Health Visits for 14-17year olds
  • Low Cost Contraception support for woman over 17 years that meet the criteria
  • Funded (no cost) child immunisations
  • Funded (no cost) Palliative care visits
  • Funded (no cost) Acute Care if meets criteria
  • Funded (no cost) Annual Diabetic Reviews with our trained nurse.

We also provide the following :

  • Subsidised Mental Health extended consultations
  • Driving medicals
  • Recreational Pilots Licence (RPC)
  • Travel vaccinations
  • Nursing services
  • Minor surgery
  • Vasectomy
  • Appointments for casual,non registered patients and visitors from overseas.
  • Aclasta Infusions
  • Acute Demand - management in our Observation Room
  • Jadelle insertion
  • Mirena insertion
  • Spirometry
  • IV Iron Infusions
  • Hayfever management
  • Full Body Skin imaging (Body mole mapping)
  • Cosmetic medicine

 

ACC Consultations

Durham Health provides a comprehensive accident service for accidents and injuries.  We are able to refer to local x-ray for diagnosing fractures.  We can plaster non-compicated fractures or severe sprains.

There is no cost charged for ACC consultations for those under 14 years who are enrolled and funded. For all other patients there is a ACC surcharge, see fees page.

ACC only partially subsidises the consultations. 

If your ACC claim is declined you will be invoiced for the shortfall i.e. declined ACC claim amount.  For a summary of what ACC does pay for, follow this link;  http://www.acc.co.nz/im-injured/injuries-we-cover/

Telephone Consultations

Durham Health has commenced telephone consultations to alleviate the need for patients to present at the practice.

We believe it is an important method of providing care to our patients whilst trying to reduce the spread of infection to the vulnerable people in our community. If you require a telephone consult please call us to book the appointment making sure we have your correct contact details. You will be invoiced by email the standard consult fee for this service.

Repeat Prescriptions

Any requests for a repeat prescription will be sent on to your Doctor who will decide whether you need to be seen or not.

In general if you have not been seen in the last six months you will need to make an appointment with the Doctor. This is a legal requirement.

In exceptional circumstances your Doctor may indicate in your records that six monthly reviews are appropriate and a repeat prescription may be issued without an appointment.

You can make a request for a repeat prescription via our online submission form.

When making a request for a repeat prescription you must provide full details of the medications you require including names and doses. If you are not able to give details then you will need to book an appointment and see the Doctor.

Repeat prescriptions are never issued to patients who are unknown to the practice.

Requests for repeat prescriptions are generally be completed within 48 hours.

A minimum fee of $20.00 is charged for repeat prescriptions. There is a $30 charge  for urgent "on the day" prescription requested.

Results

Front desk staff DO NOT have access to your results or medical files.

Your call will be put through to one of our Nurses or their answering machine and they will get back to you.

- Many of our routine recalls and results are now being sent via emails.  Please ensure all your details are up to date.  

- All abnormal results are followed up by the clinical staff who will contact you with the plan of action.

Results are normally available between 12pm - 3pm. They are available once the Doctors have viewed and signed off the result. If you do not hear from us you can assume the results were normal. However, please contact us and make an appointment to see your doctor if your problem is not resolving and you require further investigation.

Reports / Sickness Benefit Forms

If you require the Doctor to sign any forms for you there is a minimum charge of $10.00. If you are new to the practice you will need to make an appointment to see the doctor, they cannot sign forms for patients they have not seen.

Forms will not be released without payment.

Cervical Screening

The Nurses and Doctors do cervical smears. If you are unsure of the dates of your last smear or whether you require one, please talk to one of our Nurses.

Immunisations

All childhood immunisations are free, as well all other government approved vaccinations. Please talk to one of our Nurses if you have any questions and or concerns.

Mammograms

All women aged between 45 and 69 are eligible for a free mammogram every two years. If you would like to be enrolled in this scheme please talk to one of our Nurses.

Travel Clinic

From March 2020 until further notice we will be putting the Travel Clinic on hold.  Please phone "The Travel Doctor" in Christchurch on 03 365 1003 for this service.  Thank you for your understanding.

Spirometry

We now have two fully trained nurses able to carry out spirometry here on-site. Spirometry is the most common of the lung function tests. These tests can provide your GP with useful information regarding your lungs, your breathing, and can also be used for pre-employment screening.

Patients can access spirometry at Durham Health through the Canterbury Initiative scheme (your GP will need to refer you for this), or you can self-fund the assessment.

Patients do not need to be registered with Durham Health to access this service. To make an appointment call 03 313 4659.

Specialist Skin Clinic

Dr Terence Goh has weekly skin clinics on Mondays. Please phone 03 313 4659 to book an apointment and be given further information. You can also check this page for further information.

Waimakariri Surgical Clinic

Our specialist in house doctors here at DH are offering assessment and surgical management of moles and skin lesions, as well as vasectomies, mirena insertions and ingrown toenail removal where indicated, on site here in Rangiora.

This service is available to anyone, you do not need to be enrolled with us. Please phone 03 313 4659 to book an appointment for initial assessment and plan for treatment as needed.

Fees for minor surgery start from $200 and may be covered by Health Insurance Policies in some cases. They include the costs of surgery, wound care advice and two follow up visits if needed.

Acute Demand

At Durham Health we have a purpose built fully equipped observation room. This is funded by the CDHB and allows us to act early to avoid hospital admissions. We aim to keep care in the community where possible.

Complementary and Allied Health Services

At Durham Health we aim to treat all patients holistically, as such we realise some patients choose to access complementary services with positive outcomes for themselves. Durham Health leases rooms to Allied Health professionals and Complementary Therapists to allow for this demand in our community. These individuals are independent of Durham Health and we encourage all patients accessing these services to ensure they have a full understanding of the service they are embarking upon.

Durham Health accepts no liability for these services.

For further details please go to the Other Services page.