A standard consultation with the Doctor is 15 minutes and that is what our consult fee is based on.
Phone consults occur the same fees as face-to-face consults and your invoice will be sent via email
Please request a double appointment if you feel the doctor will not be able to meet your needs in a standard 15 minute appointment. Additional fees will apply, but you will get the service you require and assist us in running to time. Your first appointment slot will be charged at the subsidised rate and following 15 minutes will be charged at a non-subsidised rate i.e. if you have a community services card you will be charged $19.50 plus $50 for an adult double appointment. Please call us and check the cost with the front desk prior to booking.
We understand that your time is as precious as ours and how frustrating it can be to be kept waiting. We try our very best to run to time but sometimes this is just not possible.
Patients bringing in long lists, complex illnesses or serious issues can all take longer than 15 minutes. Emergencies such as admitting patients to hospital or patients who arrive acutely with no appointment can cause unforeseen delays.